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Stored Cross Site Scripting(XSS) Vulnerability in Perfex CRM

A stored Cross-Site Scripting(XSS) vulnerability was identified in Perfex CRM 3.1.6 for open ticket functionality. The vulnerability allows an authenticated(any privilege) attacker to inject malicious Javascript into the ticket submission form. The payload is stored on the server and executed when any other users, including the administrator, view the submitted ticket.

Affected Product: Perfex CRM
Affected Version: 3.1.6
Discovered By: Jobyer Ahmed
CVE: CVE-2024-8867

Vendor Response

The vendor has provided a temporary fix for the issue in the Clients.php file. The official patch will be included in the next release. The fix involves replacing the following lines:

// In application/controllers/Clients.php, replace:
'message' => $data['message'],

// With:
'message' => $this->input->post('message', false),

// This change should be made in two places within the file.

Proof of Concept

A malicious actor can inject the below payload into the message field of the ticket form:

<body onload=alert("Vulnerable")>

If any user or admin views the submitted ticket, it will trigger an alert demonstrating the Stored XSS vulnerability

Steps to Reproduce

  1. Navigate to the open ticket form on the Perfex CRM client portal.
  2. Submit the form, injecting the following payload into the message parameter:<body onload=alert("Vulnerable")>
  3. The payload is successfully stored in the system.
  4. When an admin or any user views the ticket, the malicious script is executed in the victim’s browser.

Impact

Stored XSS vulnerabilities allow attackers to inject malicious scripts stored on the server and executed in the browser of any user viewing the injected content. In this case, an attacker could exploit this flaw to:

Mitigation

The developer team has been notified about the vulnerability. The developer confirmed the problem and provided a temporary solution while an official patch awaits release.

  1. Edit Clients.php and apply the vendor-provided fix.
  2. Until an official fix, users should sanitize and validate inputs.

Note: Applied for CVE number after coordinating with possible concern team. This advisory is published to notify the users and as a part of the public reference for CVE.

Timeline

  • Vulnerability Discovered: 5 Sep 2024
  • Vendor Notified: 8 Sep, 2024
  • Vendor Response: 9 Sep, 2024
  • Additional Concern Team Response: 13 Sep 2024
  • Current Status: Awaiting patch release.

Reference

Written by

Bytium Team

Bytium is a global information technology company aim to empower business with hassle-free various IT services including general IT support to advanced cybersecurity services for affordable price.