Bytium®
Security-first

Terms of Service

Last updated: April 12, 2026

These Terms of Service ("Terms") govern your access to and use of Bytium's website, platform, and subscription services (collectively, the "Services"). By creating an account or using the Services, you agree to be bound by these Terms.

1. Definitions

  • "Bytium", "we", "us" — refers to Bytium and its affiliates.
  • "Customer", "you" — refers to the individual or organization using the Services.
  • "Platform" — the Bytium web application at app.bytium.com.
  • "Active" — Bytium's continuous attack surface monitoring product.
  • "Subscription" — a paid plan granting access to the Platform and its features.

2. Account Registration

You may create an account using Google or GitHub OAuth. You are responsible for maintaining the security of your account credentials and for all activity that occurs under your account. You must provide accurate information and promptly update it if it changes.

3. Subscriptions and Billing

3.1 Plans

The Services are offered under tiered subscription plans (Starter, Professional, Enterprise) with different feature sets, limits, and pricing. Current pricing is available at bytium.com/products/active#pricing.

3.2 Payment

Subscriptions are billed monthly or annually via Stripe. By subscribing, you authorize us to charge the payment method on file at the beginning of each billing period. All fees are non-refundable except as required by applicable law.

3.3 Changes and Upgrades

You may upgrade or downgrade your plan at any time from the Platform. Upgrades take effect immediately. Downgrades take effect at the end of the current billing period.

3.4 Cancellation

You may cancel your subscription at any time. Your access continues until the end of the current billing period. After cancellation, scanning stops and your data is retained for the period specified by your plan's retention policy.

3.5 Price Changes

We may change subscription pricing with 30 days' written notice. Price changes apply at the start of your next billing period.

4. Acceptable Use

You agree not to:

  • Use the Services to scan domains or assets you do not own or have explicit authorization to test.
  • Attempt to disrupt, overload, or interfere with the Services or other customers' use.
  • Reverse-engineer, decompile, or extract source code from the Platform.
  • Use the Services in violation of any applicable law or regulation.
  • Share your account credentials or allow unauthorized access.
  • Use scan results to harm, extort, or blackmail any third party.

Violation of these terms may result in immediate suspension or termination of your account.

5. Authorization and Scope

By adding a domain or asset to the Platform, you represent and warrant that you have the legal right and authorization to perform security scanning against that asset. You are solely responsible for obtaining necessary authorizations. Bytium is not responsible for any unauthorized scanning initiated by you.

6. Service Level

We aim to maintain 99.5% uptime for the Platform (excluding scheduled maintenance). Scheduled maintenance windows will be communicated in advance. We do not guarantee uninterrupted or error-free operation of scanning infrastructure, as scan results depend on target availability and network conditions.

7. Data and Privacy

Our Privacy Policy describes how we collect, use, and protect your data. Scan results, domain information, and vulnerability findings are treated as confidential and are not shared with third parties except as described in the Privacy Policy.

8. Intellectual Property

All content, software, and technology comprising the Services are owned by Bytium or its licensors. Your subscription grants you a limited, non-exclusive, non-transferable right to use the Services during the subscription term. Scan results and reports generated for your account are your property.

9. Confidentiality

Each party agrees to keep confidential all non-public information disclosed by the other party. This includes, without limitation, scan findings, vulnerability reports, system configurations, and business information. This obligation survives termination of these Terms for a period of two years.

10. Limitation of Liability

To the maximum extent permitted by law, Bytium's total liability under these Terms is limited to the amount you paid for the Services in the 12 months preceding the claim. Bytium is not liable for any indirect, incidental, special, consequential, or punitive damages, including loss of data, revenue, or business opportunities.

11. Disclaimers

The Services are provided "as-is" and "as-available." We do not warrant that the Services will detect all vulnerabilities or that scan results are complete. Security scanning is inherently limited by the techniques and tools available at the time of scanning. You should not rely solely on the Services for your security posture.

12. Termination

Either party may terminate these Terms at any time. We may suspend or terminate your account immediately if you violate these Terms or the Acceptable Use policy. Upon termination, your right to use the Services ceases immediately. We will retain your data for the period specified by your plan's retention policy, after which it will be deleted.

13. Governing Law

These Terms are governed by the laws of the Republic of Lithuania. Any disputes will be resolved in the courts of Vilnius, Lithuania, unless otherwise agreed in writing.

14. Changes to Terms

We may update these Terms from time to time. Material changes will be communicated via email or through the Platform at least 30 days before they take effect. Continued use of the Services after changes take effect constitutes acceptance.

15. Contact

Questions about these Terms? Email [email protected].